Hi I'm Steve Colbourn
Having started in the financial services industry way back in 1992 and found my passion for meeting people and helping them with their future aspirations.
I specialised in Mortgage Advice and started Asset Plus in 2004, and that passion for meeting and helping new people has never left.
Having built a team that have that same passion for helping our customers fulfill their dreams, we are commited to providing comprehensive advice and remaining with you every step of the way.
Our mission is, and always has been, to serve our customers interests by providing an honest and transparent service, making all communication easy to understand and adopting a fair charging policy.
We are proud to be authorised by the Financial Conduct Authority. This unique FCA number, means we are committed to “Treating Our Customers Fairly”.
Knowledge / Understanding / Quality / Aspiration
These 4 key principles underpin our philosophy and how we deal with all our customers. Asset + is committed to continual development to maintain and improve your client experience.
Every member of the Asset Plus team follow the 4 key principles to help each and every customer.
KNOWLEDGE Team of Experts
Did you know our advisers require the industry regulated qualifications of CeMap to provide advice. In addition they must complete regular continual professional development to prove their industry knowledge is up to date and current.
Asset Plus don’t stop there; we ensure all training is rolled out to the administration team and encourage them to sit the regulatory exams to further their own career and development.
UNDERSTANDING Understanding You!
We need to know a lot about you.
Firstly, we need to know a lot about your financial history to ascertain what is affordable and who would consider lending to you.
The second part is all about what you hope to achieve, not just your initial enquiry but future aspirations and help you to plan for your future.
This means we get to know you really well and become part of your team to achieve your dreams.
QUALITY Service Moving with the Times
We are committed to continually reviewing how best to serve our customers, and have recently introduced online meetings and a private portal for secure document transfers.
One area, favoured by large corporates including banks and financial institutions that we will not adopt, however, is not being able to speak to an real person! If you need to speak to us, there is no call queues. multiple call number options or chatbots to get through, simply pick up the phone to talk to a real person.
ASPIRATION Dreams into a Reality
It may sound romantic but these days to turn your dreams into a reality will normally need finance!
So whether that dream is your first home; your dream kitchen, a boost for your business or even a boost for your retirement. If it’s property related we want to help.
What our customers say…
Five stars for Asset Plus for absolutely amazing service!
"I have called Paul after my broker let me down and had asked him to help with submitting mortgage application quickly. He managed to summit it next day from the moment I first called him. Paul and his team were very efficient, quick and responsive while other brokers only managed to return my call in same period of time. If you need quick and efficient service I strongly recommend Asset Plus to you."